Service Request Form

CUSTOMER SERVICE REQUEST FORM

Please fill out the form and press "Submit" at the bottom of the form.
We will receive you request, process it and answer you within 24 hours regarding to following activities.

CUSTOMER INFORMATION

Full Name as per NRIC or Passport *

NRIC or Passport *

XOX Mobile Number *

Current Mobile Plan *

ONEXOX BLACK

ONEXOX Prepaid

eSIM

WAWA Prepaid

TBG Prepaid

Email *

Address *

Address Line 2

City *

State *

Postcode *

TYPE OF CHANGE

UPDATE PROFILE *Document required: NRIC (Front & Back) or Passport copy

UPDATE BILL METHOD

CHANGE OF PLAN

Full Name as per NRIC or Passport *

NRIC or Passport *

Address *

Address Line 2 *

City *

State *

Postcode *

E-Bill

Printed Bill

New Plan: ONEXOX Prepaid

Upload NRIC (Front & Back) or Passport *

DECLARATION

I hereby declare: I / We declare that all the above information given is true. I / We have read, understood and agreed to be bound by all the Terms & Conditions. I / We agree to provide additional information / documentations when requested by XOX

Account Holder Signature *

Please confirm that the documents are current and correct.