NETWORK ISSUE COMPLAINT FORM
Please fill out the form and press "Submit" at the bottom of the form.
We will receive you request, process it and answer you within 24 hours regarding to following activities.
CUSTOMER INFORMATION
Contact Email Address *
XOX Mobile Number / Nombor Talian XOX *
Full Name as per NRIC or Passport / Nama Penuh *
NRIC or Passport *
Address / Alamat lengkap lokasi *
City *
State *
-- Please Select One --
JOHOR
KEDAH
KELANTAN
KUALA LUMPUR
LABUAN
MELAKA
NEGERI SEMBILAN
PAHANG
PENANG
PERAK
PERLIS
PUTRAJAYA
SABAH
SARAWAK
SELANGOR
TERENGGANU
Postcode *
Latitude / Longitude
Landmark *
Service affected / Perkhidmatan terjejas *
Voice
Data
Network
Which location data in use / Tempat anda menggunakan servis data *
Phone Model / Model telefon *
Signal Bar / Jumlah Signal Bar *
Indicator Signal Mobile Data / Paparan Signal Mobile Data *
Date Occurred / Tarikh kejadian *
Frequency of occurrence / Kekerapan masalah terjadi *
Cell info displayed on phone / Maklumat paparan pada skrin telefon
Problem Description / Maklumat lain yang berkaitan *
Upload Speedtest Result / Cekupan Skrin Ujian Kelajuan (Ookla/ FAST.com)
[Remove]
SUBMIT
Please confirm that the documents are current and correct.
NO
YES